Symbio® Service & Installation2.0.9 - App Store

The Symbio(R) Service and Installation free app has all that you need to start up and service a Symbio 700 controller without a PC or other software service tool.
The app connects a Symbio 700 controller using Bluetooth BLE or Trane Connect Secure Remote Access when available.
The app also supports Symbio 800 chiller and IntelliPak controllers using Wi-Fi or Trane Connect Secure Remote Access to set up, monitor and service equipment.

Using the app, you can
. View the equipment status, alarms, and diagnostics
. Configure the controller to match the installed equipment options (Symbio 700 only,)
. View and edit setpoints and other operational parameters,
. View and edit schedules,
. Configure the controller to communicate to a BAS or Trane Connect for remote access
. Back up and restore controllers
. Update firmware from a USB drive
. LLID binding and Manual Control Settings (Symbio 800 only)
. View data logs
. Initiate test modes (Symbio 700 only)

Version History Updated dependencies. 2.0.9 Aug 26 Fix defects related to restore backup and license upload. 2.0.8 May 23 Fix BLE connectivity issues 2.0.7 Apr 27 Bug fixes and improvements. 2.0.6 Apr 15 - Added tool tip for configuration parameter.
- Multiple Region Support.
- Added tool tip for configuration parameter. 2.0.5 09/25/2025 New Features
• Combined Compressor Vi manual control and Compressor Vi manual command into a single option to prevent conflicts.
• LLID binding is now blocked when another tool such as Tracer TU or TD7 display are already in LLID binding mode.
• Added support for Large Splits (model RA ) using Symbio 800 controllers.
• Support for Dual Protocol has been added for Symbio 800. This feature allows both BACnet and Modbus protocols to be used simultaneously.
• To create a cleaner look, we are now using collapsible lists on the Status, Settings, and Field Startup pages.
• In response to field requests, we have moved the Reset Diagnostics button from the Service menu to the Alarm page for Symbio 700 and 800.
• For consistency, we have changed "Apply" to "Save" throughout the app.

Bugs Fixed
• Check mark popup appears unnecessarily on repeated connections to the same paired controller.
• Inconsistent behavior between Symbio 700 and Symbio 800 IP configuration.
• iOS hangs when iPhone global setting "Allow apps request to track" is disabled.
• New Symbio 700 hardware version was not recognized when restoring backups.
• Manual IP address could be set with no DNS server, leading to an "Unknown error".
• Unable to connect remotely to a device that requires user authentication.
• When phone is set for Spanish or French, Primary Heating Source configuration options are incorrect. (Electric Heat displayed as Drain Pan Overflow).

Known Issues
• While editing the protocol configuration, if we switch to a different protocol while the save is disabled, it cannot be re-enabled by entering valid values. The workaround is to leave the protocol configuration screen and then reopen it.
• For iOS devices only: When connected via Bluetooth and attempting to restore a backup from a USB stick, the Restore Details page may not appear before the restore process begins. However, the restore is still successful.
• When remotely connected, the search function on the Unit List page does not work for Organizations. However, the search does work for Buildings and Equipment within an Organization. 2.0.4 03/13/2025 Made background changes to the app to maintain access to controllers via Trane Connect remote access 2.0.3 12/07/2024 Added support for Symbio 800 (Settings, Status, Alarms, Data Logs, Service, Protocol and IP configuration, Backup and Restore, Update Firmware)

New features:
• Diagnostics for Symbio 800
• Manual Control Settings for Symbio 800
• LLID Binding for Symbio 800
• Schedules for both Symbio 800 and Symbio 700.
• Edit Customer Connection Input Polarity for Symbio 700
• Configuration UI has improved
• Improved order of items in Symbio 700 Configuration screen to reduce scrolling 2.0.2 09/25/2024 - License file Fix to accept .txt
- Configuration random order fix 1.5.3 05/07/2024 • Ability to update Symbio 700 license from Basic to Advanced with a file located either on a USB stick or on the phone.
• Ability to navigate to Trane Equipment support page for non-specific information.(support.trane.com)
• Trend Data - Incorrect percentage scaling datalogging issue.
• Trend Data shows significant overshoot. 1.5.2 02/13/2024 iOS Bluetooth bug fix. 1.5.1 10/05/2023 - Added feature to see datalog chart information
- Updating branding 1.5.0 08/02/2023 Cellular Modem Support
Export Data Log Enhancements 1.4.0 03/30/2023 Resolved issue that prohibited use of Trane Connect Remote Access. 1.3.1 12/03/2022 Improved Usability when in Dark Mode
Ability to change System Units
Added ability to Stop/Start a unit
Various Bug Fixes 1.3.0 11/29/2022 Updated authentication method for Trane Connect Remote Access
Made improvements to the Service Test Mode feature 1.2.1 10/12/2022 Changed buttons on initial screen to making connecting locally the default and first button.
Allow data log download regardless of license type.
Require users to update the app when a new version is available.
Support for the upcoming Precedent with Symbio 700 release, including:
• Setting up replacement controller as Odyssey or Precedent.
• Distinguishing between Odyssey and Precedent backup files. 1.2.0 05/10/2022 Updated certificate 1.1.7 02/19/2022 Bug fixes 1.1.5 07/16/2021 Update to support Symbio 700 firmware enhancements. This version of the Symbio Service and Installation Tool is required for Symbio 700 firmware versions 1.00.0023+ 1.1.4 06/26/2021 Sign in bug fix 1.1.3 05/14/2021 Added feature to reset the configuration of a Symbio 700 1.1.2 05/13/2021 Added support for Modbus and LonTalk Configuration and Status.
Added the ability to change the polarity of select Binary properties.
Updated Remote Access login to use Okta. 1.1.0 03/22/2021 Trane continually updates the Symbio® Service & Installation app to offer the latest in quality and enhancements for our users. Updates in this version include:
- Reset IMC Link button for users to press if a connected Options Module is not displaying as connected due to rotary address issues
- Bug fixes and enhancements 1.0.1 10/21/2020 1.0.0 08/03/2020